Privacy Policy

Last updated: January 27, 2026

Introduction

Pothole Reporter is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use our pothole reporting service.

Information We Collect

Pothole Reports

When you report a pothole, we collect:

  • Geographic location (latitude and longitude)
  • County information
  • Optional description of the pothole
  • Optional photos you upload
  • Date and time of the report

Voting Data

When you vote on pothole reports, we store a session identifier to prevent duplicate votes. This identifier is generated locally in your browser and does not contain personal information.

Cookies and Local Storage

We use essential cookies and browser local storage to:

  • Remember your cookie consent preferences
  • Store your session identifier for voting
  • Maintain basic functionality of the service

We do not use tracking cookies, analytics cookies, or advertising cookies.

How We Use Your Information

We use the collected information to:

  • Display pothole locations on the public map
  • Allow community members to view and vote on reports
  • Provide filtering and search functionality
  • Help local authorities identify and prioritize road repairs

All pothole reports are publicly visible on the map and can be viewed by anyone using the service.

Data Storage and Security

Your data is stored securely in our database. Photos are stored on secure cloud storage (Amazon S3). We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, or destruction.

Anonymous Reporting

Our service does not require user accounts or authentication. All reports are submitted anonymously. We do not collect names, email addresses, or other personal identifiers unless you voluntarily include them in report descriptions.

Third-Party Services

We use Google Maps to display the interactive map and provide location services. Google's use of information is governed by their own privacy policy. We do not share your data with any other third parties.

Your Rights

Since reports are submitted anonymously, we cannot identify which reports belong to specific individuals. However, you have the right to:

  • Clear your browser's local storage to reset your session identifier
  • Decline cookie consent (essential functionality may be limited)
  • Contact us with concerns about specific reports
Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect information from children under 13. If you believe a child has submitted information to our service, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

Contact Information
If you have questions or concerns about this Privacy Policy or our data practices, please contact your local county council or use the Resources page to find relevant contact information.